The penalty imposed by the Metropolitan Waterworks and Sewerage System should serve as a clarion call to water providers to put premium to quality service at all times.
Access to water is a fundamental human right. It is not acceptable for our consumers to just grin and bear when taps run dry.
We expect a just rebate to our consumers that will reflect on their bills at the promised time. This will be a welcome relief for the households who endured the months without a steady water supply.
As the summer months come, we also expect that water concessionnaires have drawn out contingencies to meet the water needs in their areas of coverage.
This is a mandate of their concession and their responsibility to the paying consumers.
